Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@gg-equine.com or mailing us at:
GG Equine Canada
509 Ottawa Ave
Durham, NC 27701

SECTION 3 – DISCLOSURE

We will not disclose your personal information to third parties or unaffiliated companies unless we are required by law or in the case that you violate our Terms of Service.

SECTION 4 – WORDPRESS AND WOOCOMMERCE

Our store is hosted on WordPress and run on the WooCommerce e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall. For more information on WooCommerce’s data policy, see their Privacy Policy (https://automattic.com/privacy).

SECTION 5 – PAYMENT METHODS

STRIPE: We process credit/debit payments through Stripe, Inc., a secure payment processing platform. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Stripe’s Terms of Service (https://stripe.com/legal) or Privacy Statement (https://stripe.com/privacy).

PAYPAL: You can also choose to pay for your order through PayPal. In this case, you will be automatically forwarded to the PayPal site. If you already have a PayPal account, simply log in to make payment. If you are new to PayPal, you can either pay as a guest or create a PayPal account. PayPal also accepts all major credit and debit cards: Visa, MasterCard, Maestro, and American Express. On successful completion of the transaction, you will receive a confirmation email.

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics Features
We have enabled Google Analytics Advertising Features including Google Analytics and Google Advertising cookies. By enabling the Advertising Features, we enable Google Analytics to collect data about our traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation. Information about Google’s types of cookies. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger.

You may opt-out of Google Analytics Advertising Features that we use through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out).
You may go to Google Analytics’ currently available opt-outs for the web: https://tools.google.com/dlpage/gaoptout
You can access Google’s Privacy Policy here: http://www.google.com/intl/en/policies/privacy
https://www.google.com/policies/technologies/ads


SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit through a ’session cookie’ or for multiple repeat visits using a ‘persistent cookie’. They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in.

Here is a list of cookies that WooCommerce uses. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

WooCommerce Store front end:

COOKIE NAMEDURATIONPURPOSE
woocommerce_cart_hashsessionHelps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cartsessionHelps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_2 daysContains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewedsessionPowers the Recent Viewed Products widget.
store_notice[notice id]sessionAllows customers to dismiss the Store Notice.

No personal information is stored within these cookies.

WooCommerce Store dashboard (/wp-admin):

COOKIE NAMEDURATIONPURPOSE 
woocommerce_snooze_suggestions__[suggestion]2 daysAllows dashboard users to dismiss Marketplace suggestions, if enabled.
woocommerce_dismissed_suggestions__[context]1 monthCount of suggestion dismissals, if enabled.
tk_aisessionStores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled.


SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@gg-equine.com or by mail at:
GG Equine Canada
[Re: Privacy Compliance]
509 Ottawa Ave
Durham, NC 27701